Privacy Policy

Effective Date: June 10, 2026

Harmilia (operated by Amatsukaze Inc.; hereinafter referred to as "the Agency") recognizes the protection of our customers' personal information as an important responsibility. The Agency complies with the Act on the Protection of Personal Information and other related laws and regulations, and handles personal information appropriately in accordance with this Privacy Policy (hereinafter referred to as "this Policy").

1. Definition of Personal Information

In this Policy, "personal information" means personal information as defined in the Act on the Protection of Personal Information. It refers to information such as name, date of birth, address, telephone number, email address, and other information by which a specific individual can be identified, as well as information that includes an individual identification code.

2. Acquisition of Personal Information

The Agency acquires personal information by lawful and fair means. We primarily acquire personal information in the following situations.

• When you submit an inquiry, application, or any form of request
• When you participate in events or live performances, or use ticketing, merchandise, and similar services
• When you register as a member, purchase products, make payments, or arrange delivery on the online store (EC site) operated by the Agency
• When you use the Agency's website

The information we acquire may include your name, date of birth, address and delivery address, telephone number, and email address, as well as your purchase and transaction history, payment-related information, and similar data.

3. Purposes of Use

The Agency uses the personal information it acquires within the scope of the following purposes.

• To respond to inquiries and requests, and to contact you
• To conduct screening and contact you regarding auditions and recruitment
• To operate events, live performances, and services, to provide information, and to verify identity
• To ship products, tickets, and similar items, to process payments, and to provide after-sales service
• To provide various information and announcements from the Agency
• To improve and enhance the quality of our website and services
• To respond to matters based on laws and regulations and to carry out other operations incidental to the above

4. Provision to Third Parties

Except in any of the following cases, the Agency will not provide personal information to third parties without obtaining the individual's prior consent.

• When required by laws and regulations
• When it is necessary to protect the life, body, or property of a person and it is difficult to obtain the individual's consent
• When it is particularly necessary to improve public health or promote the sound development of children and it is difficult to obtain the individual's consent
• When it is necessary to cooperate with a national government agency, a local government, or a party entrusted by either in carrying out duties prescribed by laws and regulations

5. Provision to Third Parties Located in Foreign Countries

To the extent necessary to achieve the purposes of use, the Agency may use services provided by businesses located in foreign countries (including cloud services, payment services, and access analysis services). When this involves providing personal information to a third party located in a foreign country, the Agency will take the measures required under applicable laws and regulations.

6. Outsourcing the Handling of Personal Information

The Agency may outsource all or part of the handling of personal information to the extent necessary to achieve the purposes of use. This includes cases where product delivery, payment processing, and the operation and maintenance of systems are outsourced to external businesses (such as delivery carriers and payment agencies). In such cases, the Agency conducts appropriate due diligence on the contractor and exercises the necessary and appropriate supervision over them.

7. Handling of Payment Information

When you make a payment by credit card or similar means on the online store (EC site) operated by the Agency or through similar channels, payment information such as your card number is acquired and processed directly by the payment agency selected by the Agency (such as Stripe or Square), and the Agency does not retain card numbers or similar information. The handling of personal information by these payment agencies is governed by the privacy policies and other terms established by each company.

8. Retention Period of Personal Information

The Agency retains personal information only for the period necessary to achieve the purposes of use. After such purposes have been achieved, the Agency endeavors to delete or anonymize the information without delay, except where retention is required by laws and regulations (such as records relating to transactions and accounting).

9. Personal Information of Minors

If a minor uses the Agency's services or purchases products or similar items, please do so only after obtaining the consent of a legal representative, such as a person with parental authority, in advance. The Agency handles the personal information of minors with particular care.

10. Security Control Measures

The Agency takes necessary and appropriate measures to prevent the leakage, loss, or damage of personal information and to otherwise ensure its secure management. The Agency also exercises appropriate supervision over its officers and employees who handle personal information.

11. Use of Cookies and Similar Technologies

The Agency's website may use cookies and similar technologies to improve the convenience of our services and to understand how they are used. The information collected through these technologies does not include any information that identifies a specific individual. You can disable the use of cookies through your browser settings; however, in that case, you may be unable to use some functions of this website.

• This website may use access analysis tools to analyze usage. These tools use cookies to collect traffic data, but such data is collected anonymously and does not identify individuals.

12. Requests for Disclosure, Correction, Suspension of Use, etc.

If an individual requests the disclosure, correction, addition, deletion, suspension of use, or suspension of provision to third parties of their own personal information, the Agency will verify that the request is made by the individual and respond appropriately in accordance with laws and regulations. For procedures, please contact the inquiry desk below.

13. Revision of this Policy

The Agency may revise this Policy due to amendments to laws and regulations or other circumstances. The revised Policy shall take effect from the time it is posted on this website.

14. Inquiry Desk

For inquiries regarding this Policy and the handling of personal information, please contact us at the address below.

Agency	Harmilia
Operating Company	Amatsukaze Inc. (株式会社あまつかぜ)
Location	Shinjuku-ku, Tokyo, Japan
Contact	[email protected]

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